Congratulations, Joni Wiles


4-Times Heart of Quality Award Winner

Joni Wiles, an All American residential Move Coordinator, has been awarded the prestigious Mayflower Heart of Quality Award for exceptional customer service. This is her 2nd time being named a Heart of Quality winner, and for those that work with her, enjoy her friendly smile, positive attitude and know she is 100% dedicated to her customers.

“Joni came to us with minimal residential moving experience but she caught on exceptionally fast and it became very clear that she would be an excellent Move Coordinator. Her genuine willingness to go the extra mile to accommodate our customers is impressive” says John Potts, co-owner of All American Relocation.

The “Heart of Quality” is Highest Honor given by Mayflower Transit and
was created to recognize move coordinators throughout the van line who consistently provide customers with exceptional service. The move coordinator serves as a key point of contact for the customer and service providers to make the moving experience successful from preparation through final delivery. With more than 2,000 move coordinators in the agency system, this is certainly the highest honor.

Please join us in congratulating Joni Wiles on her 2017 Heart of Quality Award. Joni and other awards winners from the Mayflower Transit and United Van Lines will be recognized on stage at the upcoming annual Learning Conference in St. Louis next month. Keep up the great work Joni. We are all very proud of you.